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Help

Find answers to the most common questions about this site. If you can't find the answer to your question after browsing the selected categories below, please direct your question to help@servo2go.com and we will get back to you as soon as possible.

  • Can I return my package Return to Sender?

    No.  You need a Return Material Authorization (RMA) Number to return goods.  In many cases, the return to address may be different from the address we shipped your order from.  Contact sales@servo2go.com for instructions on returning a product.

  • What should I do if I receive a damaged item?

    We thoroughly inspect all items before shipping. However, it has been found on rare occasions that during transport in rough conditions, items may be damaged. If you receive an item that is damaged in some way, please contact sales@servo2go.com.

  • What is the warranty on your products?

    All our products carry a 1 year manufacturer's warranty. 

  • How do i get a Return Number to send back a unit for repair?

    Sending back a unit for repair or credit is easy!  Simply e-mail  sales@servo2go.com the model and serial number of your unit along with a description of the problem or request for credit, and we'll e-mail you back a Return Material Authorization (RMA) number and location to send the unit back.  Note: freight must be prepaid.

"Hi Warren, Thanks for the quote. Hopefully it will go OK. As I mentioned, I have used the amp controls on 2 jobs..."

-Dave L., KD Ican

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" Good afternoon Marilena,   We have received the part and everything is working fine. I just would..."

-Carmen P., University of Houston

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