Find answers to the most common questions about this site. If you can't find the answer to your question after browsing the selected categories below, please direct your question to help@servo2go.com and we will get back to you as soon as possible.
Yes. We can ship collect on your account number. With written permission, we can also ship collect on 3rd party account numbers provided this service is available from the transport company.
If the delivery on your webpage states "Usually in Stock..." when will I get my order?
The exact shipdate will be e-mailed to you in an Order Confirmation. Order Confirmations are e-mailed within 24hrs receipt of every order. Urgent requests for rush order shipdates should be made to sales@servo2go.com .
Is it possible to consolidate orders to save on freight?
Not a problem. Simply contact us with your request to group-ship the orders you want consolidated.
Is it possible to expedite an order after it has been placed/confirmed?
Yes. Additional factory expedite/freight charges may apply. E-mail your request to sales@servo2go.com and we will respond to your request quickly.
What couriers do you use for shipping?
We have daily pick-up service by UPS, FedEx, Purolator, DHL, Emery and RPS. However, we can ship using any courier you prefer.
Where do you ship from?
For domestic USA orders, we ship from Buffalo, NY or Greenville, DE. International and Canadian orders are shipped from our Toronto, Ontario office.
Where do i find the tracking number for my order?
Go to My Account at the top webpage and there you will find your tracking number and a link to the UPS and FedEx online tracking system.